Frequently asked questions
What is the return policy?
If you're not completely satisfied with your purchase, you may return it within 14 days of delivery for a refund. Items must be unused, unworn, and returned in their original packaging.
A USD 10 processing fee will be deducted from your refund. Customers are responsible for all return shipping costs and any incurred duties/taxes unless the item is defective, damaged, or incorrect upon arrival.
Do you offer free shipping?
Yes, we provide worldwide free shipping.
When will I get my order?
Our handling time takes up to 3 business days. This means that your order will generally be sent out within this period.
Generally it takes 7-15 working days for your order to reach you.
Where are your products shipped from?
Shipped directly from our trusted manufacturing partner in China, allowing us to deliver exceptional craftsmanship at honest prices by eliminating unnecessary markups.
Are duties and taxes included in these prices?
We cover duties and taxes for shipments to USA, UK, Canada, Australia, New Zealand, Japan, Singapore and main parts of Europe